Kokoro

Health and wellbeing:

All change

The health and wellness space has boomed. Against a backdrop of political and economic pressures, and increasing strain on the NHS, consumers are focusing on the things they can control. And our own wellbeing is the very pinnacle of this.

As social media democratises knowledge, it feels easier than ever to take wellbeing into our own hands. Consumers now act the expert – educating themselves on the latest health trends, tracking their nutrition and fitness, and even self-diagnosing. In turn, health and wellbeing has shifted from a culture of dieting and restriction, to a more holistic approach to our bodies.

Think bigger

In the same way that consumers see health and wellbeing as a holistic entity, so do we. Working with food and drink, fitness, beauty and healthcare brands, we understand wellbeing in its entirety.

Build solutions, not fads

The democratisation of knowledge means health trends come in thick and fast. For consumers and businesses alike, there’s a temptation to jump on trends quickly.

We challenge this – grounding insights in fundamental consumer needs so that you can build propositions and products consumers actually want.

Cut through the noise

Competing health claims, fitness advice, and skincare promises all incite cognitive overwhelm. Knowing what messages to lead with and how to frame them is crucial to attract and convert.

Through proposition testing and brand positioning research, we surface the messaging hierarchies that work.

Expert eyes, real answers

Health and wellbeing is a sector flooded with contradiction and biases. Social desirability clouds what consumers actually feel. And healthcare quickly becomes personal, sensitive and difficult to talk about.

We design bespoke research methodologies carefully crafted to scratch beneath these biases – leveraging our pool of sector specialists expert at spotting the truth from the fiction.

Our experience

We work with businesses spanning the whole health and wellbeing landscape. Here’s just a few examples of our work.

Let’s talk

Interested in learning more? Get in touch here.

FAQs

How is health and wellbeing market research different from other sectors?

Health and wellbeing research sits at a unique intersection of the deeply personal and the rapidly changing. Consumers are more informed and more opinionated than ever, yet social desirability and sensitivity mean what they say rarely reflects what they truly think or do. Add to that the pace at which trends emerge and collapse, and it becomes a sector where generic research approaches simply don’t hold up.
When it comes to sensitive topics, we use our most senior and experienced researchers. We have qualitative specialists within the business for this.
We don’t conduct HCP or pharma research. However, we do more general B2B research and have experience working with private healthcare providers.