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  • Services
    • Customer segmentation
    • Brand positioning and comms
    • Customer journeys
    • Proposition development
    • Research methodologies
  • Sectors
    • Food and Drink
    • Retail
    • Financial Services
    • Travel & Leisure
    • Health and wellbeing
    • Charity
  • Thinking
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  • About
    • Meet The Team
    • Our Story
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Kokoro
  • Services
    • Customer segmentation
    • Brand positioning and comms
    • Customer journeys
    • Proposition development
    • Research methodologies
  • Sectors
    • Food and Drink
    • Retail
    • Financial Services
    • Travel & Leisure
    • Health and wellbeing
    • Charity
  • Thinking
  • Work
  • About
    • Meet The Team
    • Our Story
Let's talk
Kokoro
What we do

Deep category fluency.

Five sectors where Kokoro has built genuine specialism – across thousands of interviews, hundreds of projects and a decade of category memory.

Food and drink

From FMCG giants to challenger brands - proposition, range and category work that holds up in the supermarket aisle.

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Retail

High-street, pure-play and luxury - segmentation, brand and shopper insight for the most contested category in the world.

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Financial services

Banks, insurers, wealth and fintech - research built for regulated categories and senior decision rooms.

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Travel and leisure

Tour operators, destinations, hospitality - understanding traveller behaviour across the entire decision journey.

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Health and wellbeing

Healthcare brands, wellness, pharma and consumer health - sensitive research with rigour and empathy.

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Charity

Donor insight, supporter segmentation and fundraising propositions for the third sector.

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Got a brief, a hunch, or a problem worth solving? Let's get into it.

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Services

Customer segmentation

Proposition development

Brand positioning

Customer journeys

Research methodologies

Sectors

Food & drink

Retail

Financial services

Travel & leisure

Health & wellbeing

Charity

Kokoro

Our work

Thinking

Team

About

Contact

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