Kokoro V2

Laura Gillespie

Laura Gillespie

Laura is Insight Director at Kokoro. Creative and perceptive, Laura thinks about challenges differently. She has a natural talent for revealing what’s really at the heart of the matter. Someone who sees potential and possibility, she can join dots quickly and find the subtle aspects that are influencing behaviour​. Clients love her independent perspective, passion, and energy.

How to write a value proposition.

There are few tools more powerful (or more overlooked) than a clear, resonant value proposition. It’s the bridge between what you offer and why it matters. It explains, in plain human terms, why someone should choose you. Yet too often,…

How can brands improve customer insight?

Driving deeper human understanding to power meaningful business impact At Kokoro, we believe that customer insight isn’t a buzzword – it’s the foundation of strategic growth. Understanding people deeply, emotionally, behaviourally and contextually, fuels smarter decisions, sharper strategies and competitive…